Telkom Enterprise 10210. Telkom Sales. Try switching the phone and modem cables in the splitter with a phone connected to the line at the main socket, you can now check if you have a dial-tone. 10213. Just call 0800 800 151 and quote ‘Landline fault’ when asked how we can help you today. Reporting a fault on my landline. If this gets your original phone working, then the problem was a faulty cord, which can easily be replaced. BT Faults department are open 24 hours a day and you can call them on 151 from a land line free of charge to report a fault on your line. Hi, We had a storm last night and now our walkable phones are not working at all. If it's an ADSL fault you're struggling with, consider migrating your ADSL line to an ISP that offers ADSL bundles as they will attend to the fault on your behalf (and you'll save money on your internet bill).. Telkom Call Centre. I have plugged in a phone direct into the socket but it is a very quite line and we can hardly hear the other end. If this doesn't work, then you'll need a new phone. If you cannot hear a tone, there may be a fault with the line or you may have been supplied a faulty splitter. Below you will find all Telkom and Telkom Mobile fault numbers. Reporting faults online instead of by phone 10-10-2020 16:02 - edited 10-10-2020 16:03 My landline phone has died again (about the fiftieth time this year!!) WATCH AND LEARN. If that doesn’t work, you can submit a repair ticket. Try to make a call. Still having problems? Landline fault reporting not working. Plug a corded phone into the master socket (the master socket’s the first socket where the phone line comes into your home). Report a fault with telephone - Landline on 10-01-2021 22:18 My dad has dementia and lives alone, I am shielding and am unable to visit him, but he can not make calls out and when I call him there is a message that says the line is temporarily unavailable. Before writing off the phone, try the working cord from the phone that did have a dial tone. You can also use the BT.com website if you still have internet access, allowing you to use your smart phone or tablet to raise a fault. Submit a repair ticket. You can also run this test automatically over the phone. Report a problem with your AT&T Home Phone. My broadband is working ok but very slow. But during the daytime I only have a hissing and crackly like old world dial up. Try a different phone cord. I'm reaching out to the Mods here but if anyone else can help that's great. If you can then make a call, there’s no problem with the line itself. Telkom Fault Reporting. Landline Fault Reporting 21 Apr 2020 09:01 PM. At 10pm through early morning I have a dial tone and can dial out. 6. I … For the past ten days, I have no working landline during daylight hours. INSTRUCTIONS & INFO. I tried using the Online fault report system but when it gets to the line test it sticks at 99 % and won't move on to report the fault. Landline stopped working sometime in the past few weeks, there is no dial tone. Please … On this help page: Help reporting and fixing landline problems online we have a section that explains what you need to do if you can't access your BT ID to report a fault. First, try to troubleshoot it. its a PITA to report by phone takes over an hour in most cases. Have an issue with your home phone? 10212. I hereby declare that the information provided in this application is true, complete and correct to the best of my knowledge and belief. I understand that in the event that if my information is found to be false or incorrect at any time, this shall result in the termination and disconnection of my service(s) with GTT. 11 Aug 2020 01:11 PM. The problem’s wiring, microfilters or your equipment.
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