App Basics and Help. But AXS still wont refund me. Contact Us Companies respond better when others are watching. AXS Account. How do I contact Fan Support. So now I am out tickets and probably money. NParks BBQ Pit Booking and Payment. First: share to improve GetHuman3910272's odds. It was developed and is operated by Anschutz Entertainment Group (AEG) in partnership with Outbox Technology. Other Reclaiming: Mortgage Fees, Council Tax etc, Pensions, Annuities & Retirement Planning, Report Holiday Deals, Bargains & Special Offers, Martin's Blogs & Appearances & MoneySavingExpert in the News, Plusnet price hike for 100,000s of customers. AXS Station; AXS e-Station Axs Overview. c) Where you choose not to attend an event because you are concerned about catching coronavirus. The support chat is completely useless and after finally being connected to an agent, they told me I had people in front of … AXS Mobile ID is a digital ticketing system and the only admission method at The O2 and The SSE Arena, Wembley. Their employee told me it can be upgraded and the options he gave us were worst than the one we had. The app tells me my account has been disabled and I can't get to my concert ticke... brought my grand son a ticket for Jurrassic quets today but did get email confirmation. Simply complete the form below. Spent at least 5 hours with various representatives on live chat and on the phone with no help. Phone Numbers (888) 929-7849. AXS.com Info ; Features ; Contact Us ; Cookies ; Feedback ; Help ; Privacy Policy ; Purchase Agreement ; Refund Policy ; Shipping Policy ; Terms of Use ; Tickets by Phone ; RSS Language ; Hey! I brought a concert ticket to the groove fest lll for Sep **th keith sweat and Johnny g... GetHuman6066341's Refund a Charge issue with AXS Tickets from May 2021 Deal introduces AXS’s innovative ticketing technology to Japan through partnerships with Yahoo Japan Ticketing AXS, a leading ticketing, data and marketing solutions company, is delivering innovative, mobile-first, identity-based ticketing to… Read More. Please let us know so we can keep sharing the best possible information with other customers. Got a notification about event date change, requested a refund the same day, got a confirmation email but no refund. b) Rescheduled events where you cannot or do not want to attend the rescheduled event. Product/ Service Question: 6d ago “To see about money I spent on tickets n see how it works now” ; 1Y ago “Can't get tickets from stubhub” ; 1Y ago “Need to retrieve tix that were sent to a non working email” If you would like to receive a refund for the full amount and cancel your tickets, please contact our customer service department here: https://support.axs.com/hc/en-gb. ", "Vvvvvvvvvvvvvvvv … Cancelled, Postponed and Relocated Events. AXS bill refund service. Cut n paste answers if you get through to live chat and you will not be able to talk to anyone on the phone at all. GetHuman3910272 indicated the issue is not fixed yet. While AXS Tickets does not offer live chat, they do have a phone number. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). (Like 10 min after the purchase). Subject: Message: (5000) chars . I call the customer service immediately after making payment for my bill to cancel the payment because I want to pay direct to the merchant. General Questions. a) Events which are cancelled by the venue, organiser or ticket seller. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. It eliminates paper tickets and allows you to enter events with a quick scan of your ticket on an app. Välj det land där evenemanget äger rum. NParks BBQ Pit Booking and Payment. I called back * days ago to check the status of my request and all the representative could do was put in another request. ... How do I get a refund for classic hard stock tickets? As it is part of the overall ticket price and not an additional donation, this is not something that AXS can refund. For failure number 3, I did not receive any message acknowledging the request for transfer. The best phone number for AXS Tickets is their 888-929-7849 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Transfer Tickets. A representative told me that I would be emailed a response to my request **-** hours later and I heard absolutely nothing back. Axs was first mentioned on PissedConsumer on Sep 03, 2013 and since then this brand received 522 reviews.. Axs ranks Event Changes. Wanted to upgrade and call to the phone number probided by the receipt. If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If you are a reseller of tickets on our Service, we require that you refund the proceeds you received in a Resale Ticket transaction from a buyer (so that every party receives the appropriate refund of payments made). Strength in numbers! Buying Tickets. Next page. No paper tickets required. In the future, it will also give you the ability to sell and buy seats through AXS Official Resale endorsed by the venues. Refund policies vary by venue and event; by purchasing a ticket or Right, you agree to the refund policy of the associated venue and event. AXS App. Or is any of the information above inaccurate? This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Its ACH transfer system is a failure, perhaps so that it can hold on to money and make money on "the float." Selling Basics, Help and Getting Paid. i bought a ticket for a concert but its wayy overpriced. Follow other customers in the midst of the same issue or find a prior solution. So they now have my money AND the buyers money who I sold the tickets to. Website. Share with us your suggestion and feedback. Refund my Cocoa beach ticket so I can buy the ticket at Sunset Cove tomorrow or exchange my ticket for tonight to tomorrow on the app. Exchange, Refund and Cancellation Policy. Random Acts of Kindness and All things Positive! I still haven’t heard anything back. We are waiting for GetHuman3910272 to fix the problem and share the solution with the rest of us customers. I am not able to open the the axs app or flash seats app on my phone , how do I a... Hi,**I recently purchased my Lakers Tickets via their website which redirected to... Natasha Graham transferred * tickets to me *****@***.com to The Temptations*Four... GetHuman3910272 tried calling AXS Tickets. However they mentioned they need to charge a fee for cancellation. Please make sure to check your main inbox and any spam folders. I contacted AXS about how to ensure I can still receive a refund. b) Rescheduled events where you cannot or do not want to attend the rescheduled event. NParks Camping Permit Application. Although its AXS's website you buy them through, which looks the very same as the other ticket sections. When a new date is announced, there is nothing you need to do: your tickets are valid for the new date and you will be notified. Delivery can be delayed for some events, and you’ll see more info on the event page if there is a delay. The best phone number for AXS Tickets is their 888-929-7849 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. The story unfolds as follows. ... My event was cancelled and I was told I was sent a refund on 3/16 and I would receive it within 30 days. Editor, Marcus Herbert. However, ACHs can and should move in 1 day. Transfer Basics and Help. So he said he didnt had the time to help us that we could continue looking and buy new tickets as long as we call back to cancel the first ones within 24 hrs. All fields are mandatory, unless otherwise stated. Buying Basics, Resale, Accessible Seats and more. This was over a year ago, and the card I had used to purchase these tickets had to be cancelled. Contact Us; AXS Network. Axs was first mentioned on PissedConsumer on Sep 03, 2013 and since then this brand received 518 reviews.. Axs ranks 20 of 197 in Tickets category. You may contact the UK through their website, https://support.axs.com/hc/en-gb, and select Submit A Request, email them at supportuk@axs.com, or you may reach them by calling Customer Service at 0203 481 55 06. But I want 2 tickets! The issue in GetHuman3910272's own words. : Email Address: Contact Method: Phone Email None. You can also check out our support home page here and live chat with us during our regular business hours: 8AM - 10PM CST (7 Days). Know any other ways to contact AXS Tickets? Receive and Use Tickets. GetHuman3910272 did not yet indicate what AXS Tickets should do to make this right. Enter the recipient’s first and last name, email address, optional note and phone number. AXS.Com fraudulently charged a stolen credit card number AXS.Com fraudulently charged almost $1600 on my credit card and I've never heard of the company until it showed up on my statement. Ticket Delivery, AXS Mobile ID, e-tickets and more. I called a month ago to request a refund for tickets I purchased back in May for a concert that I can no longer attend … Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Account Basics, Your Events, Personal Information, Security. I also bought insurance on the tickets when I first purchased them. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Tap below to get started. We can help you get AXS Tickets's attention and get better help faster. If an event is cancelled, a refund will automatically be issued to the credit card used for purchase (refund processing times vary – thanks for … I called a month ago to request a refund for tickets I purchased back in May for a concert that I can no longer attend (on Nov.**th) in Orlando because I have a book signing in another city. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact AXS Tickets in an easy-to-use summary. Your phone is your ticket — use the app at entry to get in. Please select the appropriate country for your request. Help with my AXS Tickets issue. Close . Thus, failure number 4. AXS.com Info ; Features ; Contact Us ; Cookies ; Feedback ; Help ; Privacy Policy ; Purchase Agreement ; Refund Policy ; Shipping Policy ; Terms of Use ; Tickets by Phone ; RSS Language ; Hey! The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. AEG Names AXS Its Official Mobile Ticketing and Resale Partner By Jason Stone | Featured, News. The easiest way to contact the US Fan Support Team is by submitting a ticket here . Contact Us; AXS Network. Event Changes We review all refund claims in line with the TicketPlan protection terms and conditions. AXS Station; AXS e-Station I've been a customer for about * years now, AXS has let me down in the past but i'm hoping we can make this right! From the time of announcement, ticket holders will have 30 days to request a refund for the rescheduled show. (United States) x You can call Axs at (925) 357-4228 phone number, write an email, fill out a contact form on their website www.axs.com, or write a letter to Los Angeles, California, United States. The first customer rep I spoke to said he didnt think that section should be live, shown to users, until all other tickets at the lower price had sold first. If you hold tickets and/or Right(s) to an event that is postponed or cancelled, you should contact the venue directly to obtain information about postponed dates of the event and whether there is an applicable refund. Recent recommendations regarding this business are as follows: "Don't use them", "Don't use AXS for ticket purchases. Transfer Basics and Help. There are no refunds or exchanges once tickets have been purchased. Receive and Use Tickets. I ask if it can be a goodwill service as is the first time and I had played my part to call in immediate( 7s) after payment without delay. AXS Mobile ID. Strength in numbers! Ticket Delivery, AXS Mobile ID, Flash Mobile Delivery and more. AXS Hotline: (65) 6560 2727 (8.30am - 6pm daily) Fax Number: (65) 6636 4550 ... Fax Number: (65) 6636 4550 We'd love to hear from you. Contact Axs customer service. The bottom line is AXS is awful to deal with when trying to obtain money from it after selling tickets. * Confirm your ticket transfer. NParks Camping Permit Application. AXS Mobile ID is a digital ticketing system and the only admission method at The O2 and The SSE Arena, Wembley. GetHuman3910272's Refund a Charge issue with AXS Tickets from November 2019. It eliminates paper tickets and allows you to enter events with a quick scan of your ticket on an app. AXS unfortunately had to cancel a concert I had purchased tickets for. This was over a year ago, and the card I had used to purchase these tickets had to be cancelled. Meanwhile, AXS also is holding the $700 from the sale of the second set of tickets. We often link to other websites, but we can't be responsible for their content. How Do I Contact AXS-UK? You can also check out our support home page here and live chat with us during our regular business hours: 8AM - … AXS Mobile ID allows you to manage your tickets digitally. AXS (pronounced access) is a digital marketing platform for purchasing tickets for sports and entertainment events in the United States, and internationally. Salutation: Name: Contact No. The easiest way to contact the US Fan Support Team is by submitting a ticket here. Companies respond better when others are watching. Incompetent Chat Support for Covid Refunds AXS unfortunately had to cancel a concert I had purchased tickets for. Get tips from pros & other customers, and get it handled faster: GetHuman3910272 started working on this issue. For shows that have already announced a rescheduled date: Beginning May 1, you will receive an email from AXS.com with instructions for obtaining a refund. Transfer Tickets. Axs Overview. 1 2 3 4 5 6 …. (United States) x There is only 1 way to get customer help from them. I contacted AXS about how to ensure I can still receive a refund. AXS.com provides ticketing technology and services to our clients, on whose behalf we sell tickets via the AXS.com website and mobile app. However, at this point in the process, please be aware that TicketPlan protection does not cover refund claims for: a) Events which are cancelled by the venue, organiser or ticket seller. Ultimately, a week later, the ACH transfer finally reached my checking account on Friday, July 19. AXS Station What's New Promotions Services AXS Plus Locations AXS e-Station Pay My Bills Now What's New Promotions Services AXS m-Station What's New Promotions Services AXS Receive Other Online eServices NParks BBQ Pit Booking NParks Camping Permit Application Help … AXS Mobile ID allows you to manage your tickets digitally. Selling Tickets. Install the AXS app before your event. Any rights to entry purchased on the Resale Marketplace cannot be refunded in the event of a postponement, … Please note that if an opening act or guest artist is changed or cancelled, the event is not considered cancelled and you will not be entitled to a refund or exchange. In September 2019, AEG bought out Outbox's partnership and AXS is now a wholly owned subsidiary of AEG. Event Checklist and FAQs. They also took a hefty £60.00 fee for selling the tickets on our behalf. Not being able to access my tickets, I eventually found the number to ring for Customer Services where the disembodied voice faded in and out to the point of being indecipherable, not giving me the best experience or filling me with confidence in the service.
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